Privacy Policy  |  Disclosure Statement | Handyman Services Disclaimer

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New Chapter Home Improvement, LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:


• Data Collection:

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.


• Data Usage:

We use your data solely for sending updates, and reminders related to our products or services.


• Data Security:

We protect your data with secure storage measures to prevent unauthorized access.


• Data Retention:

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.


• MESSAGE AND DATA RATES MAY APPLY.

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.


• Messages are recurring, and message frequency varies.


• Contact New Chapter Home Improvement, LLC at 617 299-2229 or info@newchapterhi.com for HELP or to STOP receiving messages.


• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@newchapterhi.com or 617 299-2229.

After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.


• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.


• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. New Chapter Home Improvement, LLC will not sell, rent, or share the collected mobile numbers


Privacy Policy Terms & Conditions

Privacy Policy

Effective Date: February 14th, 2025

1. Introduction

Welcome to New Chapter HI (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://newchapterhi.com (the “Site”).

By using our Site, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following personal information when you interact with our Site:

  • Personal Information: Name, phone number, and email address (when you subscribe to our emails or contact us).
  • Automatically Collected Data: IP address, browser type, device information, and browsing behavior (collected via Google Analytics, Google Search, and Google Ads).

3. How We Use Your Information

We use your information for the following purposes:

  • To communicate with you, including sending newsletters and marketing emails via ActiveCampaign and Mailrelay.
  • To analyze website traffic and improve our services using Google Analytics.
  • To run targeted advertising through Google Ads.
  • To respond to inquiries and customer service requests.

4. Third-Party Services

We use third-party tools that may collect and process your data:

  • Google Analytics & Google Search: To analyze website traffic and improve user experience.
  • Google Ads: To deliver relevant advertisements.
  • ActiveCampaign & Mailrelay: To manage email marketing campaigns.

These third parties have their own privacy policies. Please review them for more details on their data collection practices.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience and gather analytics data. You can manage cookie settings in your browser.

6. Data Sharing & Security

We do not sell or rent your personal information. Your data is stored securely, and we take reasonable precautions to protect it from unauthorized access.

7. Your Privacy Rights

If you are located in Boston, MA, or elsewhere in the U.S., you may have rights under privacy laws, such as the California Consumer Privacy Act (CCPA) if applicable. These rights may include:

  • The right to access or delete your personal data.
  • The right to opt out of certain data sharing.

To exercise your rights, please contact us at [your contact email].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@newchapterhi.com
📍 Location: Boston, MA

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168 River St. Cambridge, MA 02139

Mon – Fri •  8:00 am – 5:00 pm

Sat •  by request | service specific

all handyman services require a minimum booking of 2 hours

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